The hidden force behind your service quality and guest satisfaction is a well-planned, near-flawless operation. Those who see the full picture are those who can step back and view it from the outside. See your operation objectively, through the eyes of expert consultants. The pre-opening period is a critically important process that will determine the trajectory of a hotel and ensure that a major investment is set up correctly.
Our Pre-Opening Services
Depending on the scale of the project, the pre-opening office opens and begins work 6 to 15 months before the planned opening date. During this period, vital tasks must be completed: optimally structuring the hotel construction, defining the hotel's market positioning, establishing the organisational chart and launching recruitment and training, and carrying out the appropriate star-classification work to meet Ministry standards. Professional support is provided at each of these stages.
- Hotel project development support
- Construction procurement support
- Application of design principles support
- Concept development support
- Market research and market positioning
- Determining and implementing the pre-opening marketing plan
- Preparation of pre-opening budget and operational budget
- Corporate identity and promotional work in partnership with a PR agency
- Professional photo shoots (important for online and website sales & marketing)
- Planning and implementation support for public relations activities
- Determining pre-opening sales and launching to market
- Recruitment support aligned with the organisational chart
- Providing necessary training to recruited staff
- Identifying hotel equipment, supplies, uniforms and all hotel requirements
- Installation of IT systems
- Establishing the accounting department, providing necessary software and training
- Preparation of risk management and insurance analyses
- Obtaining necessary licences